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My 19 month old grandson just drew with an ink pen on all 3 of my couch cushions. It's a Hancock and Moore Capri Birch. I have the leather cleaning kit that H&M sends when you buy a new piece of furniture, but I didn't know what I should do first. Can you help me?
Thanks so much!
That's not good! Ink is very hard to get out without damaging the leather. I have leather ink remover in my store but not sure I would attempt that on Capri Birch. If the back casings are removable, I would bundle them up and ship them to Leather Magic in North Carolina - if anyone can get them out, they can. Option 2 is to re-leather the casings and return them to H&M. They can replace just the top panel portion. If you have a tight back unit, then the entire sofa has to be shipped. Sorry....don't try to de-ink it yourself as you may ruin the leather.