Hancock and Moore utopia leather sofa

I am considering purchasing a Hancock and Moore UTOPIA sofa (in some kind of brownish leather) and have some questions.

1. Does anyone know how soft the arms are for resting the head while lying down?
2. Photos suggest the arms are at the right height for head resting, does anyone have experience with this?
3. Does HM have options for extra-firm cushions?

(Need a new sofa because we went away for three weeks during the pandemic, and a squirrel made a nest in the cushions of our old one!)

-b

On the Utopia, you will want a pillow on the arm for laying down.

Yes, you can spec the sofa with an extra firm cushion option.

Thank you--very helpful!