Anyone used West Express Delivery Service?

One of my customers was telling me about West Express Delivery, that he is able to get his pieces very quickly through them. They run faster service lane times than Home Delivery Service whom I have been using. Typically they send a truck to the West Coast every 7 to 10 days, rather that 6 to 8 weeks. Rates are competitive with HDS. They unbox everything ahead of time and damage rates are less than 1%. Drivers carry touchup kits on the truck as well. They also have on-line tracking via their website.

Has anyone here had occasion to use this company and if so, thoughts? I'm going to be tempted to switch over to them as they are considerably quicker....which means YOU get your pieces sooner. But I would like to hear some feedback on them.