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Type: Posts; User: SueCT

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  1. Re: Hancock & Moore replacement core policies have changed Jan 2021

    I always thought it was a courtesy, not a written guaranty, and as such could be withdrawn at any time. If you receved anything in writing saying this was part of the benefitis of buying this brand,...
  2. Sticky: Re: Hancock and Moore Your Way Series list of promotional leathers

    I figured this would be crunch time for you before the old program ends, so thanks for taking the time to update us a bit.
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    Re: Please HELP me identify this sofa!

    Is it a motion sofa or stationary? Have you checked under cushions and under the sofa for labels? I have seen similar sofas before with multiple pieces of leather sewn together to make cushions, etc....
  4. Thread: Saddle Stitches

    by SueCT
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    Re: Saddle Stitches

    I think maybe the chair you are referring to actually has what H&M calls "hand lacing". You might want to review this post giving a lot more details about options offered, but page 16 indicated hand...
  5. Thread: Saddle Stitches

    by SueCT
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    Re: Saddle Stitches

    Are you asking the entire piece to be hand stitched to your specifications rather than machine stitched? Because the examples you gave in your post says "saddle stitching is the most popular way to...
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    Re: Decisions to make - advice needed

    Nice!
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    Re: Sofa and two ottomans or two chaises?

    I don't think two ottomans in a large space sounds weird at all. I personally am more comfortable with my legs straight out than lower. If you have two people using the space who like to sit in a...
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    Re: Decisions to make - advice needed

    Sorry, I may have read it wrong, it seemed like you were set on getting a large sectional down there. I am in New England and every basement has an entry from inside the house and either a "walk out"...
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    Re: Decisions to make - advice needed

    Is this a finished basement? I don't remember ever seeing a basement with no 2nd exit directly outside or into a garage. Just curious about the situation that leaves you with just one entry/exit that...
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    Re: Decisions to make - advice needed

    At some point wouldn't it make more sense financially and to get what you want to have someone remove and reaply that molding? Or remove it and replace it with something narrower so it is not such a...
  11. Re: Its nearly impossible to keep up with the increases

    Duane is that H&M surcharge the one on imported leathers from China, or is this in addition to that and on all leathers? I am getting confused! Is the Capri line from China? I am finally hoping to...
  12. Re: H&M Oakley desk chair seat cushion sagging - replace?

    Is the place you bought it still in business? Do you think they could advise you? I don't know if this is one of those cases where you should contact H&M directly or if it is better for the place you...
  13. Thread: Fully Vaccinated

    by SueCT
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    Re: Fully Vaccinated

    Yay! Just remember to give it a full 2 weeks minimum before relying on it to protect you. Our Women's UCONN basketball coach is currently quarantined after testing positive for COVID shortly after...
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    Re: Hancock and Moore leather quality issues

    That is great news. I hope we get more information. The mark on the cushions looks like a scar to me, but I am no expert, and it looks like an area that should have been cut out or cut around as...
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    Re: Sales Tax Update May 2020

    Is it still only the above listed states or has it gone to all states yet? Wondering about Connecticut.
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    Re: Reclining Sofa in 3 pieces

    http://www.hancockandmoore.com/Products/3840/Motion-your-way/Motion-Your-Way-Sectional
  17. Thread: Covid hits home

    by SueCT
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    Re: Covid hits home

    I am so sorry, Duane.
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    Re: Shortages and Delays

    I hope people understand and lay off requests for replacement cushions until this is over. Demanding freebees at this time could just push them over the edge into saying, "no more". Once things...
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    Re: Hancock and Moore leather quality issues

    That makes sense for the issues found in the leather on delivery, but the damage showing up since then in a 9 month period is disconcerting to say the least in an expensive hide like Capri. With my...
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    Re: Hancock and Moore leather quality issues

    I appreciate the position you are in Duane, and why you don't want to comment. This is just frustrating to read though because I would really like to educate myself on what can cause leather problems...
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    Re: The Owl and the Crows

    Wow beatiful bird! I am so glad you likely saved him. Good job and good thinking to your wife!
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    Re: Hancock and Moore Price Increase

    OK, well your mention of retirement might get me to find the money for my recliner this year for sure, lol. I hope if you decide to fully retire at some point you keep an online presence to share...
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    Re: Hancock and Moore Price Increase

    Hard to wrap my mind around, but cayman coffee whent from a grade 5 to a grade 9, which sounds terrible price wise, but I don't really even know what that means. Will an ottoman in that now cost as...
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    Re: Hancock and Moore Price Increase

    Is that one of the leathers that went up maybe from grade 3 to grade 4? I assume any order with a leather that goes up a grade in addition to the general across the board price increase will be...
  25. Re: Bradington Young or Fjords Sockholm for the big/tall guys

    I agree with sam_g, I am wondering if you might be able to get something from the town and country program. You should chelck these out and if any of styles and colors fit your needs ask Duane for a...
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