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Type: Posts; User: drcollie

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  1. Sticky: Re: Steps to do when your furniture arrives via White Glove Delivery Service

    This is the Sun Delivery furniture policy. Read it carefully. It also applies to most every "white glove" delivery company out there. Damages are restored except in very extenuating situations,...
  2. Sticky: Re: Steps to do when your furniture arrives via White Glove Delivery Service

    As per the above - NEVER send good furniture back - its going to be bumping around all the way back to NC in the truck, then sit in a warehouse with lots of handling while waiting for the other piece...
  3. Sticky: Re: Steps to do when your furniture arrives via White Glove Delivery Service

    Yes, only refuse the piece that has issues, keep the rest of the order. Notate on the BOL which piece is being returned.

    Note you will pay for shipping on all of it, that's how its done.
  4. Sticky: Steps to do when your furniture arrives via White Glove Delivery Service

    This is a guideline for everyone that gets their furniture via a White Glove Delivery service. And these steps are pretty much universal across the industry which has set up these "rules" over many...
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