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    Re: Leather Cover Replacement

    Thanks Duane. It's the casing that needs replacement. I've spoken with Pam a few times. She has a before and after picture on her website that looks like the problem I have. I'll call them and see...
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    Leather Cover Replacement

    I have an Austin couch and a couple of Miller recliners. The middle cushion on the Austin has a really dark spot on it. It looks like oil of some kind penetrated the leather, but I don't know where...
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    Re: Precedent Contemporary Upholstery?

    The week of August 22, 2010 Precedent is offering dealers some incentives so some of the dealers are having sales. The local dealer is offering 40% off retail. Since Precedent is usually tagged on...
  4. Thread: Buy American

    by JackOlso
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    Re: Buy American

    Several companies still make most of their soft goods in the USA including Hancock and Moore. Some soft goods companies have covers made out of the country and put their pieces together here.
    ...
  5. Thread: Buy American

    by JackOlso
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    Re: Buy American

    Since we're on this topic, rather than let opinions get in the way of the facts here are the numbers.

    Hooker Furniture for the 12 months ending in January had revenues of $203.3 million dollars....
  6. Thread: Buy American

    by JackOlso
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    Re: Buy American

    Sorry you find it necessary to bang your head.

    I'm not blaming anyone for the problems in manufacturing except us Americans. We're all responsible for the what has happened.

    This country will...
  7. Thread: Buy American

    by JackOlso
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    43,061

    Re: Buy American

    Unfortunately, the problem isn't as simple as "Buy American". Labor unions tried that campaign years ago, and it fell flat. I've spent 25 years keeping American manufacturing jobs here, so I get it. ...
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    Re: Precedent Contemporary Upholstery?

    Precedent is not the same quality as the original Sherrill that you have now. As I remember, Precedent allows buyers to select certain features like the kinds of sections in a sectional, arm height,...
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    If You Have to Have a Repair

    Hopefully, any furniture you buy either locally or from an out-of-state dealer will arrive with no damage or only minor problems which are easily fixed.

    If you have to have a piece of furniture...
  10. Buying on the Internet, Ordering, Shipping and Repairs

    As I mentioned in one of my earlier posts, over the years I've bought several truckloads of furniture for my houses and offices. Even 25 and 30 years ago, I bought some of my furniture from...
  11. Thread: Got My Order

    by JackOlso
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    Re: Got My Order

    Well, since they're driving a truck, they probably shouldn't accept beer. Talking on their cell phones is enough distraction while they drive.

    If the furniture is still packed in the H&M crates,...
  12. Thread: Got My Order

    by JackOlso
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    Tips

    Some customers tip and some don't.

    If it's local guys, and they show up on time, are careful, pleasant and do a good job, I tip them between $10 and $20 dollars depending on what they delivered. ...
  13. Thread: Got My Order

    by JackOlso
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    Re: Got My Order

    Odd I/O

    Austin Couch with two Miller Recliners. Modified seat cushions and backs. Very comfortable. No plans for pictures.


    Refer to Question Regarding Delivery (Sun Delivery). West used to...
  14. Thread: Got My Order

    by JackOlso
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    Got My Order

    My order for a Hancock and Moore sofa and two recliners arrived today. Basically everything worked out very well.

    Duane is excellent to work with. He's one of the few people I trust to buy...
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    Re: Ostrich and Buffalo

    I like the Brahma Java but my wife put an X through that one!

    I would pay the grade 5 price!
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    Standard Cushion

    Several stores have the promotional version of the 1021 Wing chair on the floor. I noticed the cushion on the seat doesn't compress much so I guess on the promo chair they don't use the standard...
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    Ostrich and Buffalo

    I read a post where you mentioned Ostrich and Bison leathers.

    I found the one class 5 Ostrich but nothing in buffalo. I believe Ostrich is one of the tougher more durable leathers while still...
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    Re: H&M Extra Full vs Extra Firm Cushions

    Duane's previous post.

    You can have 'extra-firm' or 'extra-full'. There is a difference. Extra-firm means the cushion itself is more rigid and it has a difference core weight. Extra-full means...
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    Hide Pricing

    The married document chestnut is probably fine. We're reasonably casual about things.

    You mentioned that extra doc chestnut is $12 a sq ft. I saw a document from the warranty and replacement...
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    Re: Nailheads or Not

    Thanks Duane,

    The orange color showing through the finish was only on one strip in the back of the cushion. (proably made in China) On that strip, there were two spots the width of a tooth pick...
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    Cutting for Matching

    Hello Duane,

    Just when we think we understand everything something else comes up!

    We were talking to another dealer of H&M about 50 miles from our house where we shop sometimes. While I would...
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    Some Questions Resolved Except One

    Duane,

    By coincidence, we ran into an H&M rep today who answered all of our questions, including the issues regarding the seating. His solutions solved my wife's problems, fortunately.
    ...
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    Nailheads or Not

    Duane,

    I've read the nailhead page, but it didn't say if the nailheads were mandatory or optional. Can we leave them off the Austin couch and 1021 Wing Chairs? We would prefer to not have the...
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    Making an H&M List and Checking it Twice

    Hello Duane,

    We've made most of our choices so we're double checking our list.

    Austin Couch 8134NB with plus 1 seat cushions and Q21 fill in the back cushions in Doc Chestnut $2239.

    Two...
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    Leathercraft Cleaning Codes

    Duane,

    Do you have the definitions of the Leathercraft cleaning codes, and how they impact the upkeep of a particular leather they use?

    Leather usage code: Heavy means the leather is durable?...
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