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Yes, you can tell the difference, otherwise there would be no need to make a change.

Like most things, nothing is static in industry and there are changes made to the product. Spring Down cores...

Did you try starting on the first post in this thread?

I'm going to go on record and say my new recommended cushion core for seats is Spring Down. They have made so many advancements in this Marshall-Unit core in the past two to three years that its...

Just stay with standard is my recommendation.

The reason you see Ultra Down in H&M floor models is that they give them to the dealer free of charge for floor models only. Dealers have to pay for Spring Down on floor models. Customers always...

As in the prior post, we no longer take orders for replacement casings on any item, from any maker, either leather or fabric. They never seem to work out for the customer and it results in issues. ...

I would not worry about that, quite honestly. The wrinkles / creases are just normal stretch. The worn area on the side is from friction, and probably not visible. If indeed it is not visible,...

You can probably call the factory directly.

We no longer order those for clients as there is a very high dissatisfaction rate with the replacement casings, it never works out well and results in...

Spring down seats (aka Marshall units) have been around for decades, however its not a stagnant industry, they are constantly changing and improving them. These are new developments and the first...

One reason I like to make trips to the factory is because I always come away with a wealth of knowledge, which makes me seem really smart to everyone here <g>. I learn things that are not widely...

H&M generally doesn't use webbing in their construction, its a poor suspension system. You have an 8-way Hand-Tied Spring deck and what they call a Comfort-lator back suspension in your 2038NB. ...

In many Hancock and Moore models - about 90% of them - casings are tailored to a specific position on a sofa with edge-fitting corners and the like and cannot be swapped for another one on the piece....

Seat back cushion cores are Fiber Fill, and most the time you can remove them from the casing via the zippered opening, then fluff them up well (has to be out of the casing for a good fluff) and...

Hancock and Moore uses a Marshall unit Spring / Down cushion core as standard, its a very high quality, excellent core. There are options for other cushions listed here on the forum, however I...

This client ordered these two # 7171 Redford Recliners (with custom Sundance front legs) and requested Extra Full Back Cushions and Extra Firm Seats. Leather is Buckingham Walnut Burnished. I was a...

What are your thoughts about the power options for the H&M recliners (specifically the Ghent)?

Power can be nice as it allows you to stop the recliner at any point in the motion sweep, they also...

Yes, you can get Ultra Down in any recliner. My own personal choice would be a marshall unit spring down when used in fabric applications, however. There is not really any data on this, its just...

Glad to. H&M is a classy company that likes to take care of its customers.

If you are the original owner, then new seats cores are available to you free of charge. Contact your selling dealer to order them for you. If your selling dealer is no longer in business contact...

Standard H&M core is 1.8 density (18oz) of Dupont Qualux HR Foam, best in the industry.

Bradington Young uses a Spring Down core in most of their pieces, the HR Foam will have a surcharge. No...

Dealers get floor models with free ultra down cushions if they want. I don’t put them in all my floor models personally since I like to offer options and not every piece sits better with ultra...

There's not really a Down/Blend cushion core from Hancock and Moore, go to the first page on this thread and look at the first post, and then about the fourth post to see what they offer. 90% of...

What is your question?

Fabric pieces from H&M come with Spring Down marshall units as standard, and I would stay with them exactly as they are. They are perfect. You can get into specialty cushions but its rarely done in...

New at the store - just installed today.

I requested Hancock and Moore make up a set of extra casings/cushions to fit a 9840 City sofa and am going to use as a demonstrator in the store. Now you...