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    Re: Fully Vaccinated

    Pfizer tested two similar and equal size groups in their phase 3 clinical studies. One was a control group with only placebo injections and the second with the 2 dose protocol currently being used. ...
  2. Re: Hancock & Moore Overstock Cover Specials on Just in Time / Town and Country items

    These prices must be really low, I never thought you would be buying a piece in a protected leather like Document rather than an aniline leather for your own use.
  3. Re: Hancock & Moore # 7152 Manning Recliner in Hutton Birch

    Duane, the photos outside show up as a robin egg blue on my computer, while the showroom photo shows as a light tan (birch) color. Not shure why but you night check you camera setup.
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    Re: Sundance Sofa 4716

    Kim, Welcome to the site. Duane has said on many occasions that all H&M sofas will fit through a standard 36in. door. This assumes that there are no special conditions once through the door, i.e. a...
  5. Re: Hancock & Moore # 9503 Kodiak Sofa in Equestrian Truffle

    Duane, here's a thought. Have H&M provide a sample of the various core densities, ultra down etc. in the same size with a single cover so you can create the required sample cushion in your store as...
  6. Re: Big Snowstorm predicted for Saturday in Wash DC

    We received 36 inches in the Ashburn Va. area. The key for cleanup was to use my snowblower yesterday while the snow was still reasonably fluffy. Today I went out to clean up the last 10 inches and...
  7. Re: Question for YOU - as customers for Hancock and Moore

    The other problem with the grade range pricing is the issues involved with older floor stock not representing current pricing.
    The pricing of the item on the floor does not need to change (though...
  8. Re: Questions about Auston 8136NB High back and 8132NB Chair.

    The expert for your questions is on vacation until July 1 and will not be online to answer. There may be some other member who can address your inquiry or you can wait for Duane's return.
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    Re: Dealer Gone, Leather Needs Repair/Replacement

    Thanks Duane. I will review all these options with my friends so they can determine their preference. I will let you know what they decide.

    Larry
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    Re: Dealer Gone, Leather Needs Repair/Replacement

    Is it possible to get a cutting for approval for the 3 new casings? Also will they replace just seat cores or can she also get back cores? (Ausin has zippers on back cushions). If so, what would be...
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    Re: Dealer Gone, Leather Needs Repair/Replacement

    Actually there is little to no sun fade. The arm adjoining the seat cushion looks nearly new and many shades more color.
    The cushions are only worn and faded on the middle and right side of the...
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    Dealer Gone, Leather Needs Repair/Replacement

    This may be an old problem but I agreed to dear friend to help. Background: Austin sofa, chair and 2 ottomans in Cavalier Oxblood purchased 12/04 at Mastercraft, (a now defunct H&M dealer in the...
  13. Re: Equestrian v. Quintessence; Recommendations for Chocolate Brown Leather

    I once sat in a recliner that had Equestrian leather. When I moved around in the chair or moved the footrest and reclined the back the leather made significant noise (squeaks) as it rubbed or...
  14. Re: Color variables in burnished leathers - see the variance

    Duane, how good is a CFA if the actual piece is burnished after it is built? Will the factory also burnish the leather sample used for the CFA?
  15. Re: Question pending delivery charge for h & m city chair

    "If I'd known I was going to live this long, I would have taken better care of myself."

    Eubie Blake 1887-1983
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    Re: Help with L-shaped H&M sectional choice

    There may be some sticker shock, but remember H&M is top line American made and Capri is fantastic leather. The old adage 'you get what you pay for' is certainly true with this maker and this...
  17. Re: Hancock & Moore # 7037 Campbell Lounger in Buckingham Walnut Burnished

    Really like the looks of everything except the front legs. They seem a bit small (slender) for the overall look of the piece.
    The leather is really nice. What about the hand?
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    Re: Bad and Boorish Customer Behavoir

    Duane,
    I'm sure you have had many other customers who have crossed the line so to speak. Like other problems or disruptions they need to be considered part of the business you are in. I do find it...
  19. Thread: FOB furniture

    by cuse69
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    Re: FOB furniture

    The usual meaning is "free on board" and delineates ownership by the buyer at the point the merchandise is turned over to the shipping/ trucking company and the buyer is responsible for shipping...
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    Re: Hancock & Moore question for Duane

    I would go back to the sales person and correct them and then go somewhere else to purchase my furniture. Passing on misinformation as a sales tactic does not give me any confidence in the...
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    Re: A Little Christmas Story...

    I hope those firemen don't go at that package with an ax or the jaws of life or some other tool that will tear that beautiful recliner apart. Maybe you should send some unpacking instructions to...
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    Re: A Little Christmas Story...

    Duane, great story. You are indeed a fine man. My wife and I would like to be part of this gift in only in a small way. The check is in the mail. Let's do it again next year.:;)

    Merry Christmas...
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    Re: Retailer Markup on Furniture

    Also keep in mind the labor content of the product. In the case of the sofa most of the components, from the lumber, hides if leather, and assembly are all extremely labor intensive. Most of the...
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    Re: Movers lost my sofa

    How do they lose a sofa? Or on the other hand how does someone find a sofa? Sounds like the old five finger discount at work here. Maybe it "fell off the truck".
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    Re: Harden Furniture

    Located in McConnellsville, N.Y. Harden is an interesting company. Family owned and operated and major employer in this small upstate community. Manufacturing is vertically integrated with local...
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