Here's the dirty little secret of mattress and bedding returns:

The State Health Departments across the entire country forbid re-selling a used mattress, so they all go in the trash or are donated to Homeless Shelters, Habit for Humanity etc. It is illegal to resell them. Technically, the manufacturer can keep the inner spring grid and reuse that, but no one bothers to do that due to the cost to even tear down the mattress. All foam and covers must be stripped off and disposed of.

Companies that offer returns have so little invested in the cost of making them, and such high profit margins, that they factor in tossing some in the trash. As a Royal Pedic set is pushing around $ 8,000 or more, neither the company or the selling dealer want to dispose of the bedding to make a sale, so we don't offer returns on them. For dealers that do - read the fine print carefully if that is important to you. Handling and shipping costs for returns may equal the cost of the bedding in some cases.