Quote Originally Posted by ceasar2k6 View Post
I hear ya about why dealers were driven crazy but I suspect that's because many H&M dealers aren't willing to take the time as you do. I am one of those guys who will price match and ask for one but this time it wasn't the case for me because $100 over/under cost over a $1900 item + future support and knowledge is just not worth it. I also prefer straight talk, since I hear smoke all day, so when you told me that... we can try selling it here but chances are it won't move - that basically saved me time and money and I appreciated that. This new policy is simply costing you sales - plain and simple.

The problem with most stores - as you said - all of those elements but it's also the mindset of the consumer. Maybe many of them are this inflexible because of previous experience with clueless customers, who knows?

As for fitting, that's where I needed a local store so I can either look or have some sort of agreement on return. The problem is, most stores may think I am trying to be funny or sleazy with that request when it's the last thing on my mind. I just want a quality sofa that fits... hard to imagine but it's true. While I am here, can someone comment on these 2, I think they should fit....

http://www.palliser.com/furniture/Pr....html?id=77857
http://www.henredon.com/Furniture/Up...DLER-SOFA.aspx


I like that palliser kelowna