I have side by side recliners that I purchased from Ashleys furniture back in 2003 and the pull release cord broke on one of them. I have tried to get info from Ashleys on where to purchase a new one and have gotten no response from them at all from e-mail or phone. I do have the model # from the original invoice. The local repair shop cant seem to locate a new pull cord (parachute type). Can you advise me on where to look for one.? Any help would be appreciated.