Re: D.R. Dimes ceases operations
One of the reasons I ceased doing business with them in year 2000 was they refused to let my customers come to the workshop in New Hampshire to pick up their pieces once the son (Douglas P) took over the business (from Douglas R). That caused a lot of friction as I had many customers within an hour or two drive of their facility, and I would have to drive the eleven hours north to go pick up the pieces then delivery them to people 30 miles away from the factory. That didn't make sense. Perhaps he was concerned people where going to gain proprietary information by coming to the workshop? ..... I don't really know. In the end carrying the line just was not working and I was able to supplement it from other makers more interested in doing business rather than setting up rules.
The good news is their pieces are very inexpensive on the resale market, selling for pennies on the dollar of what they were new. You can still find many places to purchase it pre-owned and the quality is top shelf.
Duane Collie
Straight answers from thirty-six years in the business.
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