I really appreciate the info I received here so I thought I could offer some small return.

My wife and I recently started the search for a new sectional to replace a 12 year old sofa/loveseat combo. The kids are gone so we were looking for a mid-priced unit with a max height of 38" (it sits in front of a picture window) which pretty much ruled out recliners. This meant we were looking for a non-motion sectional with ottomans. We nearly ended up with a La-z-boy Collins but thanks to this and other sites, backed out before it was too late. The Collins was going to be $3200 for 6 pieces (2 ottomans, sofa, love seat, armless chair, round corner). We noticed that the arms were poorly padded with the underlying frame boards poking through the thin padding.

In the end we purchased a Flexsteel Thornton for $4225 with grade B fabric and an upgrade of the cushions to their Plush lifetime warranty cushions. Given our rural location, this was the best sectional we could get where we could sit on an actual unit within an hour's drive. For this price we got two ottomans, sectional sofa, sectional love seat and sectional round corner (L shaped). I wish we had access to the great lineup of manufacturers that the Dr sells but such is the life in the woods! We wanted to get a Made In USA unit and were assured that this set was.

Anyway, when it arrives (6 - 8 weeks), I will post an update as to its initial quality.