Hi,

New member here. This forum was very helpful when we purchased a Bradington Young sectional and loveseat two years ago.

We have been very disappointed by the resiliency of the cushions - particularly the seat backs. The heavier-used ones are particularly bad - the cushion gets very crushed down and the leather wrinkled. Taking them out and flattening/redistributing the cushion doesn't seem to do much. What are our options for getting this remediated? It appears to be a down-based cushion, not sure if there is a replacement option that will be firmer and help prevent the leather from wrinkling.

The seat cushions are mostly OK. For those that need to be replaced, it looks like BY will replace those free (plus shipping and handling), correct?

Thanks - Chris