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Thread: A new feature for HANCOCK & MOORE customers - no charge option on cushion closures

  1. #21
    Join Date
    Feb 2020
    Posts
    22

    Default Re: A new feature for HANCOCK & MOORE customers - no charge option on cushion closure

    double post

  2. #22
    Join Date
    Feb 2020
    Posts
    22

    Default Re: A new feature for HANCOCK & MOORE customers - no charge option on cushion closure

    Our new Ghent recliner looks to be top stitch and I really like it, very clean lines and comfortable. This was a floor model, so not a custom order.

  3. #23
    Join Date
    Apr 2020
    Posts
    10

    Default Re: A new feature for HANCOCK & MOORE customers - no charge option on cushion closure

    Hi, Duane,

    As you know, we just put in our order for two H&M Rizzo chairs......one standard and the other swivel. I have enlarged the photos of these chairs from the H&M website, and it looks (to me) like there is welting along the front of the seat cushion ONLY.........but it looks like thinner welting......I'm probably wrong. In the past, I've had problems with leather welting, and it's worn long before the rest of the piece of furniture. Question; can I have the other (non-welted) option on the chairs we've ordered? Thanks!

  4. #24
    Join Date
    Jul 2008
    Location
    Alexandria VA
    Posts
    15,887

    Default Re: A new feature for HANCOCK & MOORE customers - no charge option on cushion closure

    I'm pretty sure those both have top-stitch seat closures on that series, but will check when I am back in the store on Tuesday to be sure. Yes, we can change those if indeed they are welted.
    Duane Collie
    Straight answers from thirty-six years in the business.
    My Private Messages are Disabled - Please ask questions here in the forum.

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