H&M Cushion replacement, not original owner
I think I originally posted this in the wrong area, sorry for the duplication. I need to replace one cushion on my Hancock and Moore sofa. I have read that Hancock and Moore prefers that cushions be ordered through a dealer. I am not the original owner and do not have a dealer close by. I have been on their website and do not see a contact for customer service. There is a number written on the original cushion (1225C) and I have paperwork with the cushion # as RU1225C. I would appreciate any advice that you can give me.
Fearless Leader
Re: H&M Cushion replacement, not original owner
First thing to do is figure out your model. If you can, open the back of the casing and photograph all the writing on the back of the cushion core and post it here.
Duane Collie
Straight answers from thirty-six years in the business.
My Private Messages are Disabled - Please ask questions here in the forum.
Re: H&M Cushion replacement, not original owner
I am having a problem attaching a photo. Written on the back of the cushion core is 1225C in black marker.
Well, that was a nice surprise1
Re: H&M Cushion replacement, not original owner
I have two pictures of the couch that might help. I apologize for the poor quality, the couch looks so much better in person.
Again, thank you so much for trying to help me with this, it is so appreciated. I remember your helpful posts on the GW forum, I learned so much from them.
Fearless Leader
Re: H&M Cushion replacement, not original owner
I don't recognize that model, its pretty old. I will see if I can find out what it is, however....
Duane Collie
Straight answers from thirty-six years in the business.
My Private Messages are Disabled - Please ask questions here in the forum.
Fearless Leader
Re: H&M Cushion replacement, not original owner
OK, you have a 1225 Reed Sofa. If you just need a single standard seat core, then it is $ 140 + shipping. I do not know where you are located to figure up the UPS charge, however...
Duane Collie
Straight answers from thirty-six years in the business.
My Private Messages are Disabled - Please ask questions here in the forum.
Re: H&M Cushion replacement, not original owner
I found this in one of the end cushions this morning, is it helpful in deciding if I have standard or upgraded cushions? Only the center cushion needs replacement, the end cushions are fine. My zip code is 32459, how do I contact you to arrange payment and give shipping info?
Fearless Leader
Re: H&M Cushion replacement, not original owner
I would have to send that tag to H&M as its their internal codes. You can call the store at 703-360-6399 or email sales@keepingroom.com
Duane Collie
Straight answers from thirty-six years in the business.
My Private Messages are Disabled - Please ask questions here in the forum.
Fearless Leader
Re: H&M Cushion replacement, not original owner
Shipping a single core to you is $ 31.
Duane Collie
Straight answers from thirty-six years in the business.
My Private Messages are Disabled - Please ask questions here in the forum.
Re: H&M Cushion replacement, not original owner
That's fine. Again, thanks for doing this.
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