Yay!Yay!Yay!

The A&O Home Delivery guys just delivered our H&M sofa, chairs, and ottoman. It could not have gone more smoothly. They called when they were approximately two hours out and then arrived within the original window given. They introduced themselves and came inside to get a lay of the land. Then, they very carefully brought in, unwrapped, and placed each perfect and beautiful piece exactly where we indicated. They were friendly and visited with us while we inspected each piece. (I'd created a typed page the hubs and I used as a checklist because I recalled Duane mentioning on the forum that when the shiny, new toys arrive, customers sometimes get so excited they forget to focus on the inspection. I assure you, we are the exact people to whom Duane was referring! Thank goodness we had that checklist because we were definitely awed.)

Each piece safely arrived. No scrapes, dings, pressure points, rips...nada. Each seam, welt, fold, button is tight. Every nail in place. The cushions are exactly what we were hoping for. The hides are glorious in every way, and the leather smell is heavenly. As a reminder, we ordered H&M:

Tavern Sofa - Capri Tobacco, Portsmouth, L&C nails, single bench seat cushion, custom casters

(2) Raleigh Wing Chairs - Hyde Park Tan Lightly Burnished, Portsmouth, L nail spaced, gimp at base

Chippendale Ottoman - Hyde Park Tan Lightly Burnished, Portsmouth, L nail spaced, gimp at base

My husband and I are thrilled with the outcome, and we have great respect and appreciation for Duane's professionalism, guidance and assistance throughout the entire process. He knows his stuff, gives 150%, and makes it happen! We also are extremely thankful for Duane's forum and all the members' posts. We read, asked questions, and received terrific advice, suggestions, and tips.

We are believers in Duane and look forward to future purchases from The Keeping Room.

Since we just made the move to this current home, I have yet to come across our for-real-deal camera. As soon as I do, I will post photos!

TXCajun