Great experience and wonderful furniture

[5stringbean]

I found this forum while researching another brand of leather furniture from a local dealer that does business like Duane. Learned a great deal and talked with our local guy that supported everything I learned and he understood our deciding to go with H&M and BY he just doesn’t carry those brands. I talked with Duane through email many times to get our decision nailed down. Wife was dead set on the BY Richardson sofa and chair after seeing it and sitting on many pieces at Furnitureland South. She got to pick what she wanted since we had our original leather furniture for the last 24 years and she was moving into a new house. For building the house I got to pick my chair and chose the HM Aderondack Rocker with the Hyde Park Brownie Burnished leather and boot stool. We are both happy with the furniture and the dealings with Duane. We received the same small town personal service we are used to from our own local dealer from the past 25 years. A little concerned at first about buying remotely from a different dealer and spending a good deal on nice personal furniture choices, but the process and purchase could not have been better. We live just over an hour from the factories and drove up to pick up or orders ourselves. Duane lined up a factory tour for my 10 year old son and I with Jimmy Moore. We had a blast and Jimmy treated my son like his own grandson. My son throughly enjoyed himself and still talks about the trip. Everyone in the plant was eger to tell us about what they do and had pride in their work. Everything was done by people no automation. Thanks Duane for a great experience and I will buy from you again. Already planning for a Monaco chair for a retirement gift for myself next year! Attaching some pictures of our furniture as promised.