Simone Sofa # 4657/Luxe Recliners #1040: We finally got in through the door !

[Dmarie]

As always it was a pleasure working with Duane. I loved this sofa and knowing how soft the Capri leather is, I decided it was worth the additional money to have it shipped, in the crate by Plycon just to try to eliminate any damage. The morning that the sofa was to be delivered I had my maintenance guys break up my old sofa as it would not fit into the elevator and, I live on a very high floor. (Note to self: don't remove old sofa before the new one is in the living room)

Plycon shows up the sofa is packed in the crate, the guys bring it up to my front door and realized it won't fit through the door...The guys from Plycon were great! They tried for at least an hour to wiggle it in, in every possible angle.
Who knew that when you measure a door you have to measure the INSIDE, not the OUTSIDE, as there is a doorstop!
Ok, so now I'm in my hallway sitting on the sofa crying and my co-op management keeps telling me I must remove the sofa from the hallway by 5:00, it's 3: 30! I called Duane, he told me Dr. Sofa is my only hope at this point. Duane then spoke with Dr. Sofa and explained my situation.
The expert at Dr. Sofa said he didn't want to just cut the back legs off and reassemble it and, if he would have to he wanted to do it at his shop not, in my hallway. So the guys transport the sofa to their warehouse where it sat for a week till the expert was able to attend to it.
The expert Mike called and expressed to me how beautiful he thought the sofa was and, that he wanted to see if he could avoid cutting it and suggested he'd try one more time to see if he could wiggle it through the door.
Well, Mike, Jose, and Chris tried for two hours (very strenuous work very heavy sofa) to fit it through the door. All while I'm dreading having to see my masterpiece cut...
The good news! After assessing just how much space they were short, which was like 1 1/2 inches. Mike cut just ONE back leg!
The sofa was brought in with what amounted to a small cut the size of a carpet protector that you put on the furniture legs. He also made it a screw on, as appose to gluing it, just in case I move.
I couldn't thank Mike, Jose, and Chris enough. I really appreciated the fact that they were such professionals and didn't just chop off the back legs.
I absolutely LOVE this sofa, I think it's so beautiful. I am so shocked at just how comfortable it is, I got the extra firm cushions. I hate "sinking" in to the sofa. I actually took a nap on it which, is unheard of for me....
Now I have to treat it with the Leather Solution barrier cream.
Thank you so much Duane. I couldn't be happier !