Question about new BY Sofa - Handmade or Manufacturing Defect?

[icemanjs4]

Hi Furniture Gurus,

We just had our Bradington Young 960 Imagine series sofa delivered. Overall we're in love with the couch - it's beautiful and very comfortable. That said, there are a bunch of oddities.
Please help us answer this question: Is the couch hand-made so it's supposed to be non-uniform? Or are these manufacturers defects?

One seat is basically a standalone single seat recliner. Cosmetically, the "puffiness" of the back cushion doesn't match the rest of the couch. The footrest at the bottom is misaligned with the footrests on the rest of the couch (there are 3 seats that recline - but this is the only one that doesn't match). Even looking at the back of this seat, the back side is about 1" less wide than the base of the couch. That means from the front, you can see a big gap between this seat and the seats on either side. I'll attach pictures that show this.

In general, the cushions on all of the seats appear non-uniform in size/puffiness. The center seat's top is high in the middle and slopes down on either side (see pictures). There are lots of these non-uniformities in the way the couch looks. It's either charming because it's made by hand, or it just looks sloppy, like it wasn't made by professionals.

What do you experts think?Thanks for your help!