Bradington Young on Wayfair

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I'm in the market to pick up a BY Ward sofa and came across wayfair selling the same piece at about 10% cheaper than stores. Has anyone had experience purchasing custom made items from wayfair? Is it worth the extra money to purchase from a brick-mortar store? There's 1 store near me that carries BY, but some of the things the saleslady said worried me such as: spring down cushions would be $40 more (To my knowledge, it already comes with spring down cushions) and that leather grades were the same and weren't much different from each other. From your personal experience, which seat cushion is the most comfortable (I also have a habit of sleeping on the couch)? Any help would be greatly appreciated. Thank you!!

https://www.bradington-young.com/war...setcrumbs=true