Placed the order with a local shop for chancellor sofa/author chair/city chair 1/2 in heirloom chestnut CLASS IV and got delivered in Tiburon Chestnut CLASS III.
The owner offered to refund me the whole purchase or give me money back for the difference in the leather, so we decided to think about it over the weekend without accepting/signing anything.
The problem is that the only reason that we decided to buy it was the heirloom leather in chancellor sofa as it's much lighter and fits perfectly in the living room!
http://hancockandmoore.com/Products/...hancellor-Sofa.

Funny how things worked, as we double checked that the leather is still available, but they changed it without notifying us or the shop owner. Now they are saying that the leather is not available anymore! Then why they keep in "Town and country promotion"?

http://hancockandmoore.com/Leather/417/Tiburon-Chestnut
http://hancockandmoore.com/Leather/2...rloom-Chestnut