Hancock and Moore Ricki sofa / recliner leather issues

[Jimmymac]

Hello -
Posting this question as not sure what is causing the issue or if anything can be done. We purchased 3 pieces from the Ricki set - Sofa, recliner and chair - about 20 months ago. We had a whole host of issues with delivery and also had to have the recliner replaced for poor workmanship. Working with Stickley (where we purchased) and they have been very helpful once we got the right person!

So anyway...just the other day we are looking closely at the furniture and we noticed a problem with the leather. The leather appears to be peeling or fading or something in multiple places on the recliner and the sofa. Can someone explain what is happening and is that normal? Any suggestions on what we should do? We've reached out to Stickley again, but the person that had been so helpful is no longer with them.