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Thread: Why don't cushions last as long as they used to?

  1. #1
    Join Date
    Oct 2008
    Location
    High Point, NC
    Posts
    259

    Default Why don't cushions last as long as they used to?

    In my business I am constantly hearing from people who complain that their previous sofa only lasted last 3 - 5 years. Usually, the reason is that the seat cushions have worn out (and are not worth replacing.)

    Flexsteel, LaZBoy, Ashley and their competitors all use 1.8 density foam in their standard seat cushions. This is what is lasting only 3 - 5 years.

    I also hear from people who purchased Flexsteel or LaZBoy 15 - 30 years ago. Most of those people say that their seat cushions lasted 10 - 15 years. I'm pretty sure that those cushions were also 1.8 density foam.

    My question is: What has changed in cushion construction over the past 15 years so that seat cushions are breaking down so much sooner?

  2. #2
    Join Date
    May 2010
    Location
    Columbus, OH
    Posts
    562

    Default Re: Why don't cushions last as long as they used to?

    I don't believe the cushion construction is the same. Even if we assume it is, then the two variables are probably amount of use (people sitting on them more with a more sedentary lifestyle that has become the typical American since widespread internet engagement) and weight. Since 1980 the average adult weight for Americans has gone up about 25 pounds, male or female. This is a 15% increase and cushion density would have to have an equivalent increase to offset right?

  3. #3
    Join Date
    Jul 2008
    Location
    Alexandria VA
    Posts
    15,883

    Default Re: Why don't cushions last as long as they used to?

    Higher density cores cost more money is why. Think of cushion density as the amount of foam material put into a given area. Lower density is more air, less product. Kind of like good bread vs cheap bread. Good foam is expensive and cranks up the cost of the build. I find I personally can get 14 to 16 years out of a set of seat cores, but I only buy premium upholstery. I am always amazed that Hancock and Moore will send out free seat and back cores at no charge to the original customer upon request. I have run a across a few customers that request new cores every year and those are NOT worn out, it's impossible. They are soon curtailed however, as abuse of that perk can mean they will end it for everyone.
    Duane Collie
    Straight answers from thirty-six years in the business.
    My Private Messages are Disabled - Please ask questions here in the forum.

  4. #4
    Join Date
    Oct 2008
    Location
    High Point, NC
    Posts
    259

    Default Re: Why don't cushions last as long as they used to?

    My estimate of 3 - 5 years usage of 1.8 density foam cushions is based on average use by average size (under 200 lb.) persons. Oversized people who weigh 250 lbs. or more will often wear out standard 1.8 density cushions in less than 3 years.

  5. #5
    Join Date
    Aug 2020
    Location
    Owensboro, KY
    Posts
    5

    Default Re: Why don't cushions last as long as they used to?

    The front of the seat cushion on my H&M Harbison recliner has become misshapen after six years. Will H&M really replace it at no charge? That would certainly take some of the sting out of having to replace the mechanism on the chair! How do I request this? Also, is it possible that a different core would keep this from happening so soon?

  6. #6
    Join Date
    Jul 2008
    Location
    Alexandria VA
    Posts
    15,883

    Default Re: Why don't cushions last as long as they used to?

    Yes, you can get a replacement core at no charge if you are the original purchaser of a Hancock and Moore piece. Just request it from your selling dealer. You will need to have your model number of the unit (or name of the series) and it will be ordered for you. In normal times it would take three weeks time. In today's' climate, with the foam shortage just announced, plan for quite a bit longer.
    Duane Collie
    Straight answers from thirty-six years in the business.
    My Private Messages are Disabled - Please ask questions here in the forum.

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