Here is what they say about labor: Reasonable and customary labor charges for a period of one year from the original date of sale for the purpose of repair or replacing warranty parts are covered. Warranty service should be performed by the store where you purchased this furniture


I need to contact customer service where I bought the furniture to double check on the warranty. This is the second recliner where the frame has broken. The first one took about 17 years before it started to get bad. This second one has only been about three years and starting to break. I weigh around 260 right now, but this recliner is supposed to handle at least 400 pounds.