Originally Posted by
JMR
Duane,
The store sent out their rep and he agreed there was alot of damage and the seam forming the back cushion was a bad seam. They are going to take the pieces back and I am going to have to start all over.
Jim, are they going to refund your money and end the transaction entirely? Most the time, dealers will send them back to H&M for repair to new condition and then re-deliver to you. If you haven't clarified that with them, might be a good time to do so. H&M won't take the pieces back from your dealer so he is either going to move them to floor stock, or re-deliver then to you once they are fully reconditioned. Are they going to let you re-order a different frame?
I'm not comfortable reordering the Restoration sofa as I wasn't pleased with the look or comfort of its back so I'm looking at the Savant sofa and chair #1736 & 1734. Are you familiar with these pieces? The specs are similiar to the City sofa except the arms are straight. It looks like a comfortable piece and not much larger than the Restoration sofa aside from being deeper.
The Restoration Sofa has a great style to it, but the back is not very tall at 34" high, nor is it very deep. The Savant will be more comfortable for sitting upon and its a larger piece. Seat height and seat depth do factor in the comfort of a piece as a rule.
I saw a piece in Kipling class II and liked it alot but still leary of something not protected.
I have Kipling Whiskey on my own personal recliner that I use day in and day out. While I neither pamper it nor abuse it, and its held up beautifully to normal use. I'd encourage you not to remove it from your list unless you intend to have breakfast - lunch and dinner on the sofa.
Also, do you think there might be something new from H&M in January that might fit my needs? I'm not in a huge hurry so I was thinking about waiting until the new programs and frames you've mentioned are released.
There is so much new stuff coming out from H&M that it overwhelmed me. I think close to 100 new frames, and probably 30 new hides. I only had a few minutes with the photos and leathers, and can't recall specifics. Expect a price increase January 1, 2009 however.....that's when the new items roll out in Town and Country. How much they will increase I have no idea as the dealer materials are not yet ready.
Also, what would your price be for the Savant pieces (1736,1734 &1733) in Kipling classII leather? Thanks again for all your help and advice.
# 1736: $ 3,290
# 1734: $ 1,834
# 1733: $ 637
Jim