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Hancock & Moore sectional - does anyone know the model?
My mom bought this sectional probably 12 years ago and cannot find the original receipt. Unfortunately the place she bought it (Greenfront Furniture in Farmville, VA) claims they don't have records that far back and I am trying to find out how to get replacement cushions from H&M. Does anyone know the model of this couch and how I could go about getting cushions through the warranty? She is the original owner so the warranty should be good, right?
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Re: Hancock & Moore sectional - does anyone know the model?
That one is pretty old, before my time as a dealer. Greenfront can get the cushions for you as they are still in business. Ask them to call H&M on your behalf and forward them the photo you posted here which they in turn can send to H&M for identification. The cushions are not warrantied per se, that's a courtesy thing H&M does for its customers but its not part of their written warranty policy.
Good luck!
