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Type: Posts; User: drcollie

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  1. Sticky: Re: Hancock & Moore 2022 Town and Country Program (and Just in Time)

    Probably figuring out pricing with suppliers is my guess. As mentioned before, they are definitely moving out of China and more into South America, so there are a lot of moving parts on setting up...
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    Delivery surcharges removed

    With fuel prices coming down to reasonable levels, we had removed our local delivery fuel surcharges effective today.
  3. Re: How to get a swivel chair to not swivel.

    Yes, I have done that for three or four customers before. Glad to do it for them and the goal is to make it 100% reversible as eventually someone will want the swivel working again one day.
  4. Re: Hooker Eisley Power Recliner ZERO GRAVITY with Power Headrest and Lumbar

    No, it comes only as shown. There is a brown leather version as well in each model.
  5. How to get a swivel chair to not swivel.

    One of my good local customers ordered a swivel power recliner that had everything she wanted on it, but she didn't want it to swivel. Her husband is elderly and feeble, and she can't have the...
  6. Re: Hooker Eisley Power Recliner ZERO GRAVITY with Power Headrest and Lumbar

    Another Hooker Zero Gravity Recliner, this one is sold. Model # RC601-PHSZ-049 Steffen Power Recliner. Many of the same notes apply to this one as well (same price, too) However this unit is more...
  7. Hooker Eisley Power Recliner ZERO GRAVITY with Power Headrest and Lumbar

    Hooker model # RC602-PHZL-049 Zero Gravity Recliner with Power Recline, Power Headrest, Power Lumbar.

    This is the first one we have had in the store of a Zero Gravity Recliner. What does Zero...
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    Re: City Sofa Sectional

    That looks like brand new, did you even use it? Does not look even sat in from the photos. Garfield Chestnut was one of my favorite pure aniline hides as the colors are vibrant and in-depth. It...
  9. Re: No improvement in delivery times for ordered furniture

    It's August 2022, and production times for new orders are getting worse, not better. I know, we are all tired of hearing "Supply Chain Issues" and "Delays due to Covid". I am, you are, everyone is....
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    Leather Recliner Season is coming

    ...and we are running out of inventory. Due to mechanism shortages, its taking up to one year to get new ones. We ordered a batch from Hancock and Moore in October 2021 and still have not received...
  11. Re: Sun Delivery Service has increased their rates Sept 1, 2020

    unstick
  12. Don't buy Protection Programs or Warranties on your Furniture

    I was just talking to the Customer Service Manager from one of our suppliers and she was exhausted from listening to a customer for one hour and twenty minutes on their stained leather upholstery. ...
  13. Hancock & Moore # 8876-77 Chesterfield Sofa in Capri Harness

    Here's a Hancock and Moore # 8876-77 Kent Chesterfield sofa you won't see at any other dealer. Why? Because we covered this one in Capri Harness, a high-end, super-soft luxury leather that comes...
  14. Thread: Porch Life

    by drcollie
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    Porch Life

    Best thing we ever did on home improvement projects was build a large, fully screened-in porch. I spend every evening out there with my trusty companion, who never wants to come inside when it’s...
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    Large Leather Samples at the Store

    New at the Store, we sell a LOT of hand-burnished leathers, and asked Hancock and Moore to make us up some large swatches of al 33 burnished hides they offer. Then it was off to Home Depot to buy...
  16. Re: Hancock & Moore # 1026 Royal Recliner in Remington Sapphire Burnished

    Sold 07/14/22
  17. Re: The Keeping Room will close early on Friday, July 29th at 1 p.m.

    Yes, thanks all. My Mother actually passed away from Covid in Feb 2021. It took this long (18 months) To wait for burial at Arlington National Cemetary.
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    Re: Wood repair on fine furniture

    Thanks. Color is never a single step, it is about fifteen steps that require toners, sealers, tints, clears in a test-and-try experiment. A lot of times I will use oil based artist paints as well....
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    Wood repair on fine furniture

    One of the best products for wood repair I have come across in 35 years of being in the furniture business is Epoxy Putty by JB Weld. This stuff is magic, and it's tenacious, this repair never lets...
  20. The Keeping Room will close early on Friday, July 29th at 1 p.m.

    We will be closing the store at 1 p.m. sharp on Friday, July 29th to attend funeral services for "Lucy" Collie at Arlington Cemetery, she was the "founder" of the original Keeping Room. Duane's...
  21. Re: Price increase from Royal Pedic effective August 1, 2022

    Tony Kelemen, who owns Royal Pedic, is one of the most decent men in this industry. I've been a dealer for him now for 20 years or so. We talk on the phone several times a year about the state of...
  22. Re: Price changes coming from Hancock & Moore Summer 2022

    Yes, that is correct.

    These are two different promotions and not all dealers qualify. So you can come across a dealer that offers one, but not the other. Or, a dealer that has not qualified for...
  23. Price increase from Royal Pedic effective August 1, 2022

    Royal Pedic bedding rarely takes price increases, the owner dislikes them very much and only does them every four to five years. Today one arrived effective August 1, 2022 and it's significant. ...
  24. Re: Price changes coming from Hancock & Moore Summer 2022

    The Your Way promotional program has no burnished leathers in Group 1 or 2.

    Nothing on Town and Country as of now.
  25. Re: Price changes coming from Hancock & Moore Summer 2022

    The timetable for the Your Way Promotions has been moved up to August 1, the new prices just arrived today from Hancock & Moore.

    For example, a YM90-PR Dual Recline sofa in Group 1 leathers...
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