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We have a new email invoicing system we are implementing, so it is possible we missed a couple. Just send an email to keepingroom@gmail.com requesting whichever care kit you like and we will invoice...

Right here in the forum

https://www.myfurnitureforum.com/showthread.php?5155-Leather-Cleaning-amp-Conditioning-Protocol-for-all-brands

The Your Way YM36PR has an articulating headrests as do some of the models in the link I posted earlier.

What defines a "Good Leather" vs a "Cheap Leather"? That's very vague. Suggest you read...

Great, glad you are enjoying the forum.

Flexsteel is just OK as a brand, you aren't buying junk but don't look at it too closely as you will see workmanship details that show there is not much...