The Bad Customer

[drcollie]

For some reason, I've run across a rash of long-distance shoppers who (apparently) have nothing better to do than run a dozen or more different dealers across the country on the quest for the same special order product. This goes beyond regular price-shopping, and gets into custom modifications whereupon said customer is trying to drill down to the last nickel on price.

If you are one of those people doing this, I want you to STOP IT. You make everyone crazy.

In fact, before you waste an hour of my time, I will pay you $ 5 to your paypal account if you tell me in the first minute of our phone conversation that you've already put this identical request into fourteen other dealers in the past 24 hours. This way, I will not waste the next 45 minutes to an hour working up a sheet for your custom specifications, faxing it down to the supplier, and then having the supplier call me back later in the day telling me that they've had fourteen other requests for the exact same job from dealers all over the country!

I can appreciate you want to save a buck. We all do. But realize when you do this you take human resources up from all these people and the suppliers running into dozens of hours when all added up? Pick one dealer and let him have the job on your custom order.

Time is money. Respect other people's time.