Re: H&M 9748 LAQ/RAQ September Sectional in GR1 Columbia Molasses
Excellent! I am glad that it all worked out well. That sectional should give you many good years of service, and thank you for the glowing review as well. Your business is most appreciated!
I no longer use West Express as a carrier unless specifically requested, due to a rash of damages and "lost" orders that occurred this summer, of which yours is one. I've gone 100 % to Sun Delivery even though they are a bit more costly by $ 70 or so on an order like yours. I haven't had a damage claim with Sun in four years, nor a misplaced order and that's worth something. There are any number of less expensive 'white glove' services out there and quite honestly most other stores use them because it keeps the overall sales ticket cost lower, but I just hate to see damages and the wait for a repair like you experienced and i think most my customers are really willing to pay a little more for a better track record of safe and timely delivery.
Duane Collie
Straight answers from thirty-six years in the business.
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