Just received a new, apparently non-conformist B-Y Silas (power recliner with inside release) that doesn't feel inclined to recline. The motor slow flashes green when idle, clicks and lights up green+orange when the switch is pushed one direction and does absolutely nothing when the switch is pushed the other direction.

I didn't choose to have it put back on the truck, but, while I wait for service -- anyone out there have a similar experience and/or know anything I might try to free the mechanism? The delivery guys nor myself could locate any type of shipping lockout. Hopefully it's not a bum motor fresh from the factory.