I am considering purchasing an H and M floor model. It is the ricki sofa in dream jute. There is a cushion problem. The middle cushion is fine but the ones on either side pop up an inch or two at the t.What is causing this?
The salesperson and manager feel it is due to people sitting on it over time. I have three sofas at home with t cushions. They are fifteen years old and are fine. Since the sofa is a floor model they will not contact the store upholsterer for me to clarify what the problem is. Can this be fixed?