H&M Austin Sofa Purchase and Delivery Review

[DawnW]

After years (literally) of research, and reading almost every post on here, we finally decided to purchase a Hancock and Moore sofa from Duane. Our previous leather reclining sofa lasted all of four years before it started falling apart. Locally, we have one H&M dealer, and they are an interior design outfit with really high markups. We checked out quite a few Bradington-Young pieces at a local dealer, but they just didn't feel right to us. We were looking for comfort and durability, and Bradington-Young kind of failed in the comfort area. Most of their pieces were scaled too large for me at 5'3". To be fair, we weren't able to try the Reid reclining sofa that Duane recommends.

After sitting in an Austin chair, we settled on the Austin sofa. Much debate was held over whether to go regular or high back. Because we were used to a high back reclining sofa, we picked the high back and I'm very glad we did. We are 5'2", 5'3", and 5'8" and love having our heads supported. We ordered the sofa in early September 2014 and it was delivered the week before Thanksgiving.

West Express handled our delivery. I can't express how terrifying it was to see that massive semi truck navigate the narrow, tree-lined streets of our neighborhood. The driver was equally terrified. Hopefully the sizeable tips we gave him and his two coworkers eased some of the pain . The delivery guys couldn't have been more friendly and professional. They unloaded the sofa and deposited it safely in our living room, not a scratch on it. We had been really nervous about this process, but it couldn't have gone more smoothly.

Now, on to the sofa...if you are on the fence about purchasing an Austin, jump right on down to the buying side. This is literally the most comfortable piece of furniture imaginable. We both have lower back problems, and I have a tendency towards sciatica, but this sofa has not caused one twinge of pain. We got the back overstuffed and down cushions, and I highly recommend both. We went with the Columbia Coffee leather with the S nails, and it is absolutely beautiful. Everyone who sees it loves it. I was a bit concerned that the Austin style would be too dowdy and clunky, but it has beautiful lines and a classic style.

We are very picky buyers and we're so happy we decided to purchase our sofa through Duane. He was helpful and kind every step of the way. Our future H&M purchases (now that we're spoiled, this is our brand) will be coming his way.

Here's a photo of the sofa in its new habitat: