Hi there,
I have a problem that I hope someone can help me with. My husband and I ordered the Bradington Young Roanoke leather sectional from a local furniture store in January. Paid a hefty deposit and was told wait time would be about 10 to 12 weeks. We called store around the 14 week mark and were told that it was going to take an additional 4 more weeks. Fine... that didn't seem too long. Today it has been 5 weeks later (total of 19 weeks) and we were informed that the leather we chose has been on backorder and B-Y didn't know when it would be coming in. Couldn't they have told us about the backorder earlier? Husband asked if we could chose a different leather and he was told then this order would have to be canceled and the whole process would have to start anew. What are the norms for this type of order? Is this a standard wait? We had to put $2000 down as a deposit. I am getting a bit nervous. Thanks for any reply's.
Meg