Does anyone know if you can change the back cushion on a B-Y recliner/sofa when you order the piece? I am looking at the Newman recliner. The seat cushion is fine, but I really like the back support of the Galloway 3007 recliner. The Newman also has a wider seat width than the Galloway.

The sales person I spoke with today said that the store has a person that will come out after 30 days and put more fill in the back cushion. My concern is voiding the warranty by doing that.