Hancock and Moore / Jessica Charles Selling Prices effective 08-15-17

[drcollie]

Hancock and Moore's (and Jessica Charles's) internet sales policy is that no dealer may sell outside their marketing territory for less than 35% off MSRP.


When calling for pricing, PLEASE have the model number of the frame (not just the name) and either the leather/fabric grade or the name of the cover. That helps considerably in quickly getting you pricing information. There is a a maximum of six quotes per call for brevity (yes, there are people who call and want fifty or more price quotes over the phone - that's not possible). Please have paper and pen ready so you can write the numbers down the first time you are given them. The majority of customers who call for pricing do not have anything to write down their pricing information and that leads to several repeats, all of which much be calculated. BE READY!

The Keeping Room has a staff of one person - its just me. In order to handle all the phone calls that come in daily and get to everyone that does call, I must keep telephone calls brief and efficient. Thank you for your cooperation.