Re: City Sofa Back cushion replacement
Sure, you can get new back cores, which are done at no charge. You WILL have to pay the shipping and handling charge on them however, which is $ 100 of you order direct from Hancock and Moore, or you can go through your selling dealer. The policy has always been to replace in kind (what the piece came with originally), if you switch core inserts to something else, then there is a full charge in most cases. Your selling dealer can also order those for you as well.
Duane Collie
Straight answers from thirty-six years in the business.
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