There had been delays because the truck broke down. There had been delays because they said they had wrong phone number and could not reach me. All reasons I understood. Truck arrived four hours after I was scheduled. Also I understand, snow and ice on all the roads. But the condition of the crate my sofa was in was broken, blanket that was used for a wrap, torn and nasty looking. cardboard box that had been around the wood crate was falling off... my sofa was stood up on one end and walked on the arm and then one leg to get it twisted loose of cardboard, wood pallet, tape and blanket. Sofa was dropped on one end on sidewalk when one of the delivery men cut his hand on a staple. Neither man from A & O seemed to have much experience on lifting or moving. I have to compare this delivery to the delivery by SUN, which was a total pleasure
I still need to replace a broken down sectional from Haverty's. I am hoping Duane gives me an option for the WHITE GLOVE DELIVERY.