BUT, they can't contact the company with issues after the sale. The couch comes with a one year warranty, and the salesman said the store would help me with any issues during that time.
Probably because its made in China and sold only through a Distributor. It is the store's job to handle warranty issues, however.
Supposedly, this is the best leather couch in the store for construction and leather quality.
According to whom?
Seems to show up at a lot of going-out-of-business sales. Is this a bad thing?
When stores go out of business, they sell everything to a liquidation company and the store owners step away from the business. The biggest sham in the whole industry is the "Going Out of Business Sales" that prey on consumers thinking they are going to get a hellva deal on something. Its greed vs. greed. The liquidator brings in items from sources he has established and tries to sell them at what he advertises as blowout deal prices. In reality, the customer pays regular price for the goods, but they are caught up in the red neon signs and mottos of PRICES SLASHED 80 PERCENT OFF RETAIL! Its' 90% sham, mostly smoke and mirrors.
The couch has been on the showroom floor for a year and a half.
A year and a half? Really? That's an OLD floor model.
You really sink into it in a good way, but I'm concerned about the cushions going flat. The cushions have coils in them and a down topper. I'm wondering too if they will leak down.
All cushions from every maker will eventually lose their resiliance over time and need replacing. The million dollar question is how long, and how much for the replacements? Cushion cores can get expensive. One should never 'sink' into a sofa, thats a sign of a poor spring deck. A good sofa is supportive and easy to get in and out of.
I'm also wondering why the manufacturer doesn't allow dealers to post prices on their websites. Is this common practice?
Yes.
Can anyone tell me anything about the company? Website? Quality? Price?
Should I be so concerned about the manufacturer when I'll be dealing with my local dealer?
Never heard of the company and the fact you cannot find it on-line means it probably is a Distributor-sold import sold under a variety of labels.
I just checked Sams Club and found this:
http://www.samsclub.com/shopping/nav...=5&item=368072 It looks like the same couch, and its description sounds like it could be the same. Would they make it cheaper to sell at Sams, or would I be getting the same product if I bought from there?
It would be the same model, not made to a different spec. Sam's Club has incredible buying power, and the Distrubtor may very well have volume price tiers so that Sam's can buy for less, and sell at lower margins as well.
Wish I could afford H&M. It sounds wonderful! But I have too much furniture to buy for my new house to spend all my money on one room!
Understand! H&M will see you in about 5 to 7 years, which is about the lifespan of most sofas in this category.