Re: Advice on Bradington-Young Recliners
Specs change on a frame from year to year. Styles are always being tweaked and changed and some can grow over the years. And since all are handmade, there is a manufacturing tolerance that is disclosed. For Bradington Young its +/- 2" off the spec in the catalog/web site. So, if the chairs are in spec or within 2" of it, then the manufacturer is not going to do anything. It sounds from your post that the chairs ARE in spec, so that leads to the question of why the ones in the showroom are so far out....how old are they is my first question? If its the showroom spec that's off - its a store problem. If they are 4" off, then the right thing for the dealer to do is to take the chairs back and let you order something else fresh. Converting them to something they are not and asking you to pay more and find a worked to do it is ridiculous. Good luck
Duane Collie
Straight answers from thirty-six years in the business.
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