Re: Trusted brand for outdoor patio furniture?
I don't really get into outdoor furniture professionally, but will tell you that I fell into the Brown Jordan 'myth' and spent $ 6,000 on a set as a consumer about 10 years ago because it was 'the best'. All of it was problematic after the first season, and getting warranty service was difficult and miserable. They would never replace anything, just patch it. Finally, after five patch-up warranty fixes over seven years (it had a lifetime warranty, which wasn't nearly up to doing battle with the Brown Jordan excuses on the phone), I gave up and sold it all on Craigslist for $ 500 to someone locally enamored with the name. I would not endorse Brown Jordan not only because of the inflated price, but of their difficult and unsatisfactory warranty service.
I replaced the Brown Jordan with Home Depot and Lowe's stuff for a total of $ 1,200. Its been fantastic and I would recommend it. Plus, if it deteriorates, I don't have much into it and don't mind replacing it.
Duane Collie
Straight answers from thirty-six years in the business.
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