Re: question on best sofa's
All companies sub-contract their cushion cores, there are specialized businesses that make them for virtually all manufacturers. A good core is truly engineered, and not merely cut out of a chunk of foam.
You don't say what the makeup of the cores is in the piece? If these are down - or down-content cores than you WILL get compression with each use, and that's not a defect. Most fabric pieces that are high line will have down content cores and you can expect then to compress somewhat depending on the core makeup. That's where you want to look first - rather than assuming you have defective cushion cores. You may very well have a high end down/feather type of core in the piece that is performing perfectly but it just wasn't what you expected. So the first part of the detective work is to find out exactly what you have. Are they using a Marshall Unit? Or is it something like a 60/40 Down/Goose Feather cushion? Or is it closed cell Qualux foam with a Down & Feather sleeve on top? Or is is supposed to be 100 % poly/dac? All these will perform differently. Before you can really do much more in the way of an analysis you have to figure out what you have.
The only assumption I make from your initial post is the store personnel are idiots for trying to give you a 'better' core with a block of cut foam and tell you its better than what comes from the Stickley factory. That's nonsense, pure and simple. I'd suggest you work only with the Stickley factory direct (customer Service dept) to get the right answer and resolution.
Duane Collie
Straight answers from thirty-six years in the business.
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