Hi Todd,
As a retailer for both brands here's how I compare and contrast them. This is subjective of course, and differences are subtle. I have both H*M & B-Y in my own home that I use on a daily basis.
H&M is on average about 15 % more expensive than B-Y and has about that same amount higher workmanship. The devil is in the details, and H&M has very fine workmanship levels that can be noted on application of welt trim, trim nail accuracy, and their button-tufting is the best in the industry.
H&M has a much wider leather selection, and wood finish options.
H&M will customize, B-Y will not.
H&M will take a piece back in, regardless of age, and repair it for the customer. No other company I know of will do that.
H&M is more detailed as whole. For example, the bun foot legs on a B-Y sofa are 'spin-on' with a single threaded screw in the center of the wood. H&M used real wood screws (3 per foot) and screws them to the frame. The latter is stronger, by far.
Delivery times are about equal.
Warranties are about equal.
Longevity of pieces are equal.
Spring, frame and cushion construction are similar enough to not prefer one over the other.
Married cover programs are superior on H&M than B-Y with regards to hide selection, and sewing details.
-Duane
Duane Collie
Straight answers from thirty-six years in the business.
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