Re: Hancock & Moore 5858ST-PL desk chair and Keeping Room buying experience
The hangtags never make the trip when using a delivery service, they are always tossed in the trash by the unpackers. You don't know how many hours I have invested trying to get that taken care of - its like trying to get Congress in agreement on something. I've even asked H&M to attach to the furniture using hi-strength stringers, but then they might be difficult to remove. Sorry. However even if the hangtags make the trip, there are no operating instructions on the office chairs.
One lever under the seat locks the seat from tilting to and fro. This will be the lever on the left side near the front of the chair as you are sitting in it. The right side lever controls the height ot the chair, however you have to de-weight the chair seat as you operate it by pulling it "UP" to allow the gas strut to do its work. To lower the chair, push DOWN on that right side lever, no need to de-weight it when going down.
The City is one of the most popular sofas H&M builds and I like the way the added nail trim looks on it as well. Thank you for your patronage! I appreciate the business and with this marvel we call the internet, we can do everything as my brick and mortar customers do here in Wash DC except see each other face to face. Enjoy the new sofa!
Duane Collie
Straight answers from thirty-six years in the business.
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