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Forum: Customer Reviews & Shipping Information

How was your buying experience? Information on shipping and long distance deliveries as well.

  1. Sticky Thread Sticky: Buy Local or via Internet?

    I've had a request to address this topic on the forum so I'll try to field this as honestly as I can. As both a internet retailer and a brick and...

    Started by drcollie, 08-11-2008 12:50 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 3,158
    6 Hours Ago 11:21 AM Go to last post
  2. Sticky Thread Sticky: Shipping Rates

    Want to know how much a premium 'white glove' delivery service will charge? Attached is a .pdf you can download to figure a rate via SUN DELIVERY. ...

    Started by drcollie, 01-05-2010 05:59 PM
    • Replies: 7
    • Views: 888
    4 Weeks Ago 04:43 AM Go to last post
  3. Sticky Thread Sticky: A primer on Home Delivery Services for furniture

    Here's a link I found that's pretty informative on outlining the home delivery process and the steps that are taken. This policy is Alpha Omega's (a...

    Started by drcollie, 11-05-2009 01:38 PM
    • Replies: 3
    • Views: 699
    06-03-2010 12:02 PM Go to last post
  4. Sticky Thread Sticky: Buying Guide - Out of Area - What to Expect

    If you're considering buying from a non-local dealer and purchasing long distance, here's some key points to keep in mind that will hopefully help...

    Started by drcollie, 12-02-2008 12:42 AM
    • Replies: 5
    • Views: 1,375
    03-21-2010 08:52 PM Go to last post
  1. BY 965 dual reclining sofa covered in 9575-78

    It's been a couple of months since I received this sofa from the Keeping Room and it is living up to my expectations. It's a BY 965 covered in...

    Started by ta_billy, 07-25-2010 06:28 PM
    • Replies: 0
    • Views: 145
    07-25-2010 06:28 PM Go to last post
  2. Long overdue review -- thank you Duane!

    Hi All, This is a long-overdue review for my experience shopping with the Keeping Room. Duane worked with me over the course of several months,...

    Started by Raider, 07-13-2010 06:28 PM
    • Replies: 2
    • Views: 246
    07-13-2010 10:52 PM Go to last post
  3. FEEDBACK! How was the buying experience?

    A number of you have made purchases on furniture from dealers, either local or long distance. One of the best things you can do it let your fellow...

    Started by drcollie, 12-06-2009 12:49 AM
    • Replies: 6
    • Views: 793
    06-24-2010 04:44 AM Go to last post
  4. If You Have to Have a Repair

    Hopefully, any furniture you buy either locally or from an out-of-state dealer will arrive with no damage or only minor problems which are easily...

    Started by JackOlso, 05-27-2010 03:24 PM
    • Replies: 1
    • Views: 213
    05-27-2010 03:49 PM Go to last post
  5. Buying Living Room Furniture Online

    Hi all, I am located in NY.I saw living room set online at www.furnituremaverick.com Visiting local brick and motar store..i found that online...

    Started by gary.s, 05-27-2010 10:38 AM
    1 Deleted Post(s)
    • Replies: 5
    • Views: 238
    05-27-2010 03:16 PM Go to last post
  6. Question Regarding Delivery (Sun Delivery)

    Duane, My order (H&M Sundance sofa, matching chair/ottoman, custom pillows) has been sitting at Sun Delivery's warehouse in Dallas since Monday,...

    Started by SemperFiMom, 05-02-2010 07:54 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 734
    05-21-2010 11:26 AM Go to last post
  7. Feedback and picture

    Ours is the typical story. Our sofa and recliner were 15 years old and needed replaced. We decided we wanted to get two sofas for more seating and...

    Started by estrightfamily, 05-10-2010 06:30 PM
    • Replies: 9
    • Views: 541
    05-20-2010 04:15 PM Go to last post
  8. Buying on the Internet, Ordering, Shipping and Repairs

    As I mentioned in one of my earlier posts, over the years I've bought several truckloads of furniture for my houses and offices. Even 25 and 30 years...

    Started by JackOlso, 05-18-2010 02:53 PM
    • Replies: 1
    • Views: 241
    05-19-2010 05:55 PM Go to last post
  9. Got My Order

    My order for a Hancock and Moore sofa and two recliners arrived today. Basically everything worked out very well. Duane is excellent to work...

    Started by JackOlso, 04-22-2010 01:18 PM
    2 Pages
    1 2
    damage, delivery, freight, order, shipping
    • Replies: 12
    • Views: 820
    05-11-2010 11:47 PM Go to last post
  10. Our Furniture Arrived!

    Well I have returned to my apartment after meeting Sun Delivery with our Hancock and Moore purchase from Duane. The furniture looks amazing and the...

    Started by ckeefer, 04-23-2010 10:38 PM
    • Replies: 6
    • Views: 577
    05-08-2010 01:10 AM Go to last post
  11. How to lose an account.....

    I am fit to be tied with Home Delivery Service out of Hudson, NC. I have a low tolerance for poor performance and apathy, so effective today I will...

    Started by drcollie, 04-27-2010 09:32 PM
    • Replies: 4
    • Views: 313
    04-28-2010 12:48 PM Go to last post
  12. Sales Tax in Florida

    This is a first.... One of our forum members who lives in Florida has placed a sofa order with me. As I'm looking at the acknowledgment from...

    Started by drcollie, 04-05-2010 04:25 PM
    • Replies: 6
    • Views: 550
    04-10-2010 05:22 PM Go to last post
  13. Smile Our experience at The Keeping Room

    So finally the weather cooperated and my husband and I were able to make the trip from NJ to VA to visit Duane's shop. It was a long, but exciting...

    Started by ckeefer, 02-22-2010 02:30 PM
    • Replies: 2
    • Views: 626
    03-12-2010 02:57 PM Go to last post
  14. Sebastian Adams and/or Club Furniture

    I'm looking into buying a leather reading chair and/or ottoman. I'd like something made in the USA. I fully admit, I am an utter novice in the world...

    Started by Lucy, 02-15-2010 10:11 PM
    club furniture, hancock & moore, novice, sebastian adams
    • Replies: 2
    • Views: 383
    02-18-2010 06:28 PM Go to last post
  15. H&M Delay?

    For all of those here who have purchased H&M, how accurate was the delivery time quoted? I ordered 2 pieces at the end of Nov and was told they'd...

    Started by johnstonamerica, 02-07-2010 04:11 PM
    • Replies: 4
    • Views: 467
    02-08-2010 04:18 PM Go to last post
  16. Let's get some feedback going....

    Hey forum members! This is where YOU have to add some content to let others know how your buying experience went with a particular store or...

    Started by drcollie, 02-01-2010 07:08 PM
    • Replies: 1
    • Views: 354
    02-01-2010 08:09 PM Go to last post
  17. Henredon Letter Chair

    Hello, We are in the process of refurnishing our living room. At an outlet store in NC we purchased a Henredon sofa, chais and a leather chair,...

    Started by Galina, 01-13-2010 04:17 AM
    • Replies: 9
    • Views: 866
    01-18-2010 08:32 PM Go to last post
  18. Bradington Young Epicure

    Does anyone have any experience with Bradington Young Epicure sectional? A local retaler has this model as a closeout for $2500. Is this a decent...

    Started by drholt, 12-31-2009 05:49 PM
    1 Deleted Post(s)
    • Replies: 5
    • Views: 575
    01-01-2010 10:44 AM Go to last post
  19. Dallas area showroom?

    We are beginning to look for an H&M or Leathercraft sofa/loveseat and was wondering where in the DFW area we could go to get hands on with some...

    Started by drholt, 12-03-2009 06:23 PM
    • Replies: 1
    • Views: 349
    12-03-2009 06:46 PM Go to last post
  20. Question Used H & M Austin sofa - Good Deal?

    I have found a used Hancock & Moore Austin Sofa at a local consignment store. Not sure of the age or any other details about it. I only know that...

    Started by AKlein, 11-15-2009 12:31 PM
    • Replies: 7
    • Views: 829
    11-17-2009 05:14 PM Go to last post

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