Re: A Customer Service Fail
I would think that elevated to Small Claims Court, a Judge would cut that local furniture store off right at the knees. That clearly is outside the realm of resasonable customer expectations as a consumer in what is normal business practices. I would think that customer could really bring the heat onto that store by calling the media, consumer protection agencies, state attorney generals office and finally a credit card chargeback for the whole amount if paid by credit card. Their policies are just plain unreasonable.
Duane Collie
Straight answers from thirty-six years in the business.
My Private Messages are Disabled - Please ask questions here in the forum.