Just discovered an issue affecting several Bradington Young leather pieces purchased several years ago. When furniture shopping it was made clear that any item containing feathers/down was not an option. Yesterday I noticed a feather protruding from the seam of a sofa cushion. Pulled it out, opened the cushion zipper, and found numerous loose feathers and a feather topping on the foam cushion. Checked other pieces and found the same issues. No where on the materials list are feathers/down indicated. One of the cushions (inside) had a stick on label indicating feather top on finished side (or similar wording). This explains years of medical issues related to allergies.

Just checked the BY website and found no contact info for customer service. The BY (current) warranty info on the website addresses wear/failure issues. This is not a wear/failure issue. This would be a manufacturing error (installed feather topped cushions in non-feather topped pieces) and/or failure to identify materials of manufacture. Going to call BY and see what happens.