Re: New leather recliner, back not aligned with arm?
Moving pieces back and forth does sometimes cause scuffing. Depending how severe, you can probably get most of it so its not noticeable with a little protection cream /conditioner application. That's how I deal with most of them at my store. As to dollar adjustments, that's between you and the store - some do, others don't. If you do ask for that, its a good idea to tell them what you would think is appropriate.
Yes, try a hairdryer on that spot or simply push it into the heat of the sun for a few hours. Sometimes that will do the trick!
Duane Collie
Straight answers from thirty-six years in the business.
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