Re: Shopping for a Deep Seat Sectional
Moderating a forum, or a mail list, is never fun.
On one hand, you want to have Freedom of Speech for all members and on the other, there is a risk of lawsuit if you allow unsubstantiated criticism of a competitive business on a privately held forum. While I generally do not censor, I will kill any threads that take us down the slamming-a-company-road when its based on heresay, especially if I get a complaint from that company on the thread or if I know it to be false or a disgruntled employee, etc. The owner of Casco Bay indicated the thread was slanderous in his email to me and that influenced my decision to remove it. I do not wish to test the legal waters of what can or can not be said about a company in a forum that I own and operate, and monitor.
Additional emails followed from Casco Bay last night regarding more mentions of their products in this venue, and my response was that I am not going to trim all reference to their product line in the forums they may find not to their liking, and will only respond to specific issues. I further indicated they are more than welcome to respond to all questions and concerns about their product line here in the forums and encouraged them to do so.
Now, if someone wants to bring me a Casco Bay product and drop it by in my parking lot, I'll grab my Sawzall and Razor Knife, and we'll take it apart and see how its made. I think that would be fun - and educational! I always like to take furniture apart and see what's inside.
Duane Collie
Straight answers from thirty-six years in the business.
My Private Messages are Disabled - Please ask questions here in the forum.